Refund Policy

1. General Policy

At SpeakBill, we strive to ensure our customers are satisfied with our software. However, we understand that sometimes you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are processed.

2. Subscription Refunds

SpeakBill operates on a subscription-based model. Refund eligibility depends on your subscription type:

• Monthly Subscriptions: You can cancel your monthly subscription at any time. Cancellations will apply to the following billing cycle. We do not provide refunds for the current active month, regardless of usage.
• Annual Subscriptions: For annual plans, you may request a full refund within the first 14 days of your purchase if you are unsatisfied with the product. After 14 days, no refunds will be issued for annual plans.

3. Requesting a Refund

To request a refund, please contact our support team at support@speakbill.com with your account details and reason for the refund request. Our team will review your request and get back to you within 3-5 business days.

4. Processing Time

Approved refunds will be processed and credited back to the original payment method used during the purchase. Please allow 5-10 business days for the refunded amount to appear on your bank statement.

5. Exceptions

No refunds will be granted under the following circumstances:

• Failure to use the software after purchase.
• Account termination due to a violation of our Terms of Service.
• Custom development or professional setup services that have already been delivered.

6. Contact Us

If you have any questions or require further clarification regarding our refund policy, please reach out to us at support@speakbill.com.